Join YAX Team Now! We are seeking a motivated, adaptable individual to join our dynamic MDL-BEAST / SOUNDSTORM team. This role requires a proactive approach, excellent English communication, and a presentable, professional appearance. You will support event operations, liaise with internal and external stakeholders, and help ensure a high-quality experience across productions.

Key responsibilities

• Provide clear verbal and written communication in English during planning, briefings and on-site operations.

• Coordinate with colleagues to execute event tasks, ensuring schedules and safety standards are followed.

• Act as a professional front‑of‑house and back‑of‑house representative when interacting with talent, suppliers and attendees.

• Support documentation and reporting duties, including incident logs, shift handovers and feedback summaries.

• Respond promptly to communications and escalate issues to supervisors as required.

• Contribute positively to the team environment by sharing knowledge, supporting colleagues and maintaining high standards of personal presentation.

Skills and experience

• Proven experience in live events, production support, hospitality or operations is preferred.

• Strong command of English (spoken and written) sufficient for clear, professional communication with diverse stakeholders.

• Excellent interpersonal and communication skills; able to present information concisely and professionally.

• Comfortable using common collaboration tools and event management systems; quick to learn new platforms.

• Well‑organised, attentive to detail and able to manage competing priorities under time pressure.

Required traits

• Professional appearance and demeanor appropriate for client‑facing roles; adherence to dress and grooming standards.

• Reliable, punctual and presentable at all times while on duty.

Desirable attributes

• Experience working at large-scale festivals or concerts, with an understanding of event safety and crowd management.

• Flexibility to work varied hours, including evenings and weekends, as event schedules demand.

What we offer

• Competitive pay and benefits reflective of experience.

• Supportive team culture with opportunities for professional development and on‑the‑job training.

• Exposure to high‑profile events and cross‑functional collaboration across production teams.

YAX is an equal opportunities employer. We welcome applications from candidates of all backgrounds and identities. To apply, please submit a CV and a concise covering letter outlining your English proficiency, relevant experience and how you meet the appearance and communication requirements for this role.